In 2010 I wrote an article about our DPS move and how frustrated we were with the new system. We just completed our second move with the new military system and even though we moved overseas, it was much easier this time and seamless from beginning to end. I know that there will be some horror stories from this year’s peak season, but for the sake of fairness, I wanted to send some good news out there from our home front. I had to navigate the move.mil site again, and even though it’s not very intuitive, I was able to figure out what I was doing. It took me about 3 hours (partly because the site was not very user friendly and partly because of Air Force network issues) to log everything in the system. When I helped a friend later that week it only took about 1.5 hours. It took a couple of days for the folks at personal property to load my move and within a month I heard from my first service provider about picking up my unaccompanied baggage. Within a couple of more weeks I got a call from the local provider on behalf of my service provider to set a date for my household goods. Everything ticked off like clockwork. Once we were in Germany, we were only in country about two weeks before our stuff arrived. Everything was flawless.
Here is a link to the first article and the issues that seem to have been resolved: http://usafchaplain.blogspot.com/2010/06/dps-move.html
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